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Shipping & Returns

Domestic Delivery Only (NZ)

Retail orders are dispatched on business days - Monday to Friday. 

Standard delivery should arrive in within 5-7 business days 

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International Shipping

Retail orders are dispatched on business days - Monday to Friday. 

Standard delivery should arrive in within 7-14 business days 

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Free Shipping

Free Shipping for retail orders more than $80.

Standard delivery should arrive in within 5-14 days

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Delivery Confirmation

An email will be sent you when your order has been dispatched. Registered customer can access into their account for details of delivery.

 

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Returns

Dissatisfaction of product can be return for a full refund or replacement within 7 days.
Returned goods shall be returned in its original packaging and order confirmation included.
An email will be sent to you upon arrival of returned goods. However, allow up to a week of processing and please understand that customer is responsible for return shipping. Refund will not be proceeded unless goods are deemed to be faulty.

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Contact us here and we will provide details on where to send your return.

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Damaged Products

Every effort is made to ensure that your order arrives in perfect condition.  Wearing of packaging may occur due to shipping.

However, if damage has occurred to the product(s) inside, please contact us to discuss for further assistance.

 

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Order Cancellations

Orders may be cancelled provided we have not yet dispatched. A refund of your order can be transacted to the payment method used in your purchase.

 


Do not hesitate to contact us if you may have any enquire. We are more than happy to accomodate your request.

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